| After-sales Service: | Can Be Returned or Exchanged |
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| Warranty: | 30 Days |
| Certification: | GB, ISO, TUV, CE |
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| Shipping Cost: | Contact the supplier about freight and estimated delivery time. |
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| Payment Methods: |
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| Support payments in USD |
| Secure payments: | Every payment you make on Made-in-China.com is protected by the platform. |
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| Refund policy: | Claim a refund if your order doesn't ship, is missing, or arrives with product issues. |
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| If you need a quotation, please provide the following data | |
| Product Material | |
| Product quantity | |
| Product size | |
| Product surface treatment | |
| Special product requirements | |
| Note | Special products require drawings or samples for production |
Pre-sale service
Arrange professional sales to contact customers one-on-one in a timely manner to understand customer needs in detail. Provide our professional technical support based on the customer's product information and provide the best customized order.
After-sale service
After receiving customer feedback, the sales will communicate in a timely manner and provide the best solution; if the customer encounters problems during use, inform the customer of the correct method of use in a timely manner; if the product cannot be used due to production technical reasons, we can re-produce it until it meets your requirements; sales regularly visit the product usage to ensure that every customer is satisfied.
| Q1: Are You Manufacturer or Trading Company? |
| A: We are the 100% manufacturer with more than 15 years of experience in fastener and Hardware. |
| Q2: What Should I Provide to Get a Quotations? |
| A: For standard part: Material/Quantity/Size/Surface Treatment; For Non-standard part: We just require drawings or samples for production. |
| Q3: How to Ensure the Products Quality? |
| A: We are responsible for quality control not only of the production line, but also of the entire ready-made order. Each order needs to be inspected in detail before shipment. |
| Q4: Is the Sample Free? |
| A: We will provide samples free of charges, you only need to bear the freight. If you want to customize the samples, you need to pay the proofing fee. |
| Q5: What is the Lead Time for Sample and Mass Production? |
| A: The sample production date is 7 days, and the mass production date is 15 days, which will be confirmed based on the formal order.(depending on Product & Quantity) |
| Q6: What are the shipping methods? |
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A:We can choose DHL, Fedex, UPS, as well as sea or air transportation.
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| Q7:What are the payment terms? |
| A: Our payment terms are usually 30% T.T deposit in advance and 70% balance before shipment. |
| Q8:Do you accept small orders? |
| A: Yes, but the minimum order quantity requirements are different for different models. Please feel free to contact us with drawings of the products, such as color and material. |
| Q9:Can you customize products in special shapes? |
| A: Yes, we can provide OEM and ODM. If you can't find the products you need in our website, you can send pictures/photos and drawings of the products you need by email, or you can send us samples by DHL/UPS, then we can develop new models for you |
HANGYANG Team is Based in China to Support Global Marketing and We Are Looking for Local Distributors As Our Long Term Partners, Welcome to Contact Us!
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